Original Manufacturer’s Warranty
Electronic bird repeller products from BIrd-X carry a 6-month original manufacturer’s guarantee to be free from defects in manufacturing. If your electronic bird repeller fails to operate during normal use within this covered period, BirdStoppers will repair or replace the unit at its discretion. Non-electronic products are not warrantied.
Extended Warranty Protection for Electronic Items (30 months total) - Bird X eelctronic products only
For long-term protection, BirdStoppers offers an Extended Warranty. This will cover the cost of any needed repairs to, or replacement of, your unit for two years beyond the original 6-months, under normal usage, for a total covered period of thirty months from the original purchase date. ‘Normal Usage’ means when correctly installed, maintained and protected from deliberate or accidental catastrophic damage.
Extended Warranty - Cost (For Bird-X products only)
The cost of the Extended Warranty is $50 per unit, payable at the time of purchase. BirdStoppers will keep your product information on file, including details of the unit you have purchased. If multiple units are ordered at one time, an Extended Warranty must be purchased for each unit in order to receive service in the future. Purchase an Extended Warranty now.
Obtaining Service under Your Extended Warranty (For Bird X electronic products only)
Should your unit require servicing, you must first contact BirdStoppers to authorize and RGA# and arrange for return of the unit. You may call toll-free 1-866-411-6287, or from outside the US and Canada, 630-897-2190.
When you receive authorization for repairs, you may ship it (shipping/postage pre-paid and insured) with proof of product purchase (copy of original invoice, including purchase of Extended Warranty). Please reference your Returned Goods Authorization number on the outside of the package, and include a short written description of the problem or malfunction. Please be sure to include your name, full return address, e-mail and phone number in case we need to contact you.
BirdStoppers will repair or replace your unit, at its discretion, at no additional charge to you, and return to you with shipping paid and insured on the return shipment, for customers within the United States and Canada.
Customers in all other countries must pay for shipping both ways in order to receive service under the terms of this Warranty.
This Extended Warranty covers your unit under normal operation in all normal circumstances for Bird-X products. It does not cover malicious or catastrophic damage due to conditions beyond our control, such as damage due to improper installation; failure to follow manufacturer’s recommendations for proper power supply & installation; improper electrical supply or power surge; dropped product; theft, abuse, misuse, vandalism, fire, or natural disaster such as hurricane or flood. If your warranted product is found to have failed due to any of these excluded conditions, we will notify you of the cost to repair or replace the unit. This Extended Warranty applies to all qualified returns within the United States and Canada, and certain other countries by prior agreement. You may have other rights under state law beyond those terms listed here